Privacy Policy

CROOTS FARM SHOP PRIVACY POLICY

We are committed to safeguarding the privacy of our website visitors; this policy sets out how
we will treat your personal information.

What information do we collect? – We may collect, store and use the following kinds of
personal information:

( a) information about your computer and about your visits to and use of this website (including
your IP address, geographical location, browser type and version, operating system, referral
source, length of visit, page views, and website navigation)
(b) information relating to any transactions carried out between you and us on or in relation to
this website, including information relating to any purchases you make of our goods or services
(c) information that you provide to us for the purpose of registering with us.
(d) information that you provide to us for the purpose of subscribing to our website services,
email notifications and/or newsletters
(e) any other information that you choose to send to us

Cookies – Please see our cookie policy
Using your personal information – Personal information submitted to us via this website will
be used for the purposes specified in this privacy policy or in relevant parts of the website. We
may use your personal information to:
(a) administer the website
(b) improve your browsing experience by personalising the website
(c) enable your use of the services available on the website
(d) send to you goods purchased via the website, and supply to you services purchased via the
website
(e) collect payments from you
(f) send you general (non-marketing) commercial communications
(g) send you email notifications which you have specifically requested
(h) send to you our newsletter and other marketing communications relating to our business
which we think may be of interest to you, where you have specifically agreed to this, by email or
similar technology (you can inform us at any time if you no longer require marketing
communications)
(i) deal with enquiries and complaints made by or about you relating to the website
Where you submit personal information for publication on our website, we will publish and
otherwise use that information in accordance with the license you grant to us. We will not
without your express consent provide your personal information to any third parties for the
purpose of direct marketing.
Disclosures – We may disclose information about you to any of our employees, officers,
agents, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out
in this privacy policy. In addition, we may disclose your personal information:
(a) to the extent that we are required to do so by law
(b) in connection with any legal proceedings or prospective legal proceedings
(c) in order to establish, exercise or defend our legal rights (including providing information to
others for the purposes of fraud prevention and reducing credit risk)
(d) to the purchaser (or prospective purchaser) of any business or asset which we are (or are
contemplating) selling
(e) to any person who we reasonably believe may apply to a court or other competent authority
for disclosure of that personal information where, in our reasonable opinion, such court or
authority would be reasonably likely to order disclosure of that personal information.

Except as provided in this privacy policy, we will not provide your information to third parties. In
addition, personal information that you submit for publication on the website will be published on
the internet and may be available, via the internet, around the world. We cannot prevent the use
or misuse of such information by others.

Security of your personal information – We will take reasonable technical and organisational
precautions to prevent the loss, misuse or alteration of your personal information.

We will store all the personal information you provide on our secure (password – and firewall protected)
servers.

Of course, data transmission over the internet is inherently insecure, and we cannot guarantee
the security of data sent over the internet.

Policy amendments – We may update this privacy policy from time-to-time by posting a new
version on our website. You should check this page occasionally to ensure you are happy with
any changes. We may also notify you of changes to our privacy policy by email.

Your rights – You may instruct us to provide you with any personal information we hold about
you. Provision of such information will be subject to:
(a) the supply of appropriate evidence of your identity (for this purpose, we will usually accept a
photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill
showing your current address).

We may withhold such personal information to the extent permitted by law. You may instruct us
not to process your personal information for marketing purposes by email at any time. In
practice, you will usually either expressly agree in advance to our use of your personal
information for marketing purposes, or we will provide you with an opportunity to opt-out of the
use of your personal information for marketing purposes.

Third party websites – The website contains links to other websites. We are not responsible for
the privacy policies or practices of third party websites.

Updating information – Please let us know if the personal information which we hold about you
needs to be corrected or updated.

Contact – If you have any questions about this privacy policy or our treatment of your personal
information, please write to us by emai l to info@croots.co.uk or by post to our reg istered
address.

Data controller – The data controller responsible in respect of the information collected on this
website is Steven Croot, you can contact him at our registered office.

We collect and store information about our customers which includes contact information. We
use this information to contact our customers via email, telephone and the postal service.
Croots Farm Shop Limited is the sole owner of information collected on croots .co.uk. Any
information we collect will be subject to this privacy policy. We will not sell or rent information to
third parties.

Where we are required to disclose information in order to comply with the law, law enforcement,
assist legal process or obey court orders etc. we will do so in good faith. Information may be
disclosed to government, on request. It may also be seen by our auditors and professional
advisors solely for their professional purposes.

Questions
If you have any questions please e mail info@croots.co.uk

COOKIE POLICY
We use cookies on our website to track user activity on the site and to enable various types of
functionality.

What are cookies?
Cookies are small text files containing information that is stored on an internet user’s device
when visiting a website. The information a cookie contains and its purpose is determined by the
website operator and can be used by that web server every time you visit that site.

Cookies are used to save time and make visiting websites more efficient and enjoyable. They
can be used for many different reasons – from remembering login information and what is in
your online shopping basket, to tailoring online adverts so you see more adverts suited to what
you want.

There is lots of guidance out there explaining what cookies are and what they can do. If you
want more information you can visit these pages:
http://www.allaboutcookies.org/
http://www.aboutcookies.org/

Which cookies do we use?
Please note that all of these Cookies exist to enable functionality on the website and not for
advertising purposes. If you do not wish these cookies to be tracked you can disable them in
your browser, but this may negatively effect your experience on the site.
Learn how to remove cookies from your web browser.
Learn how to control cookies in your web browser.
There are two types of cookie you may encounter when using this website:
First party cookies: these are our own cookies, controlled by us and used to provide information
about usage of our site.
Third party cookies: these are cookies found in other companies’ internet tools which we are
using to enhance our site, for example Facebook or Twitter have their own cookies, which are
controlled by them.

  • We will use the information provided here to keep you updated by email and email newsletters about products, offers, news and other activities. For further information on how we use your personal information, please see our Privacy Policy.

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